One Hub

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Project Details

In 2018, One New Zealand (previously Vodafone) embarked on an exciting journey to bring together most of its people (over 2,000 users) at a single location in Auckland, NZ. As a part of this relocation project, One NZ envisioned a fresh and modern digital experience—a digital companion—to enhance their workday.

To bring this vision to life, they enlisted the expertise of Seveno. Our team was entrusted to design, develop, and deliver this innovative solution. To ensure we created something truly valuable, we took the time to immerse ourselves among the One NZ staff. By doing so, we gained valuable insights and understanding, identifying the points of friction and touchpoints that the digital companion should prioritize and address.

Aggregation of platforms was a key deliverable for the success of the solution - creating integrations to existing systems allowed for One Hub to be just that - a single hub for accessing a broad range of features that in many cases resided in another platform but surfaced through One Hub.

Feature Highlights

Locate

Locate people, places and spaces - using beacons One Hub can show where and how to get there.

Lockers

Access and open an individual or shared physical locker. Through a custom integration with the Releezeme locker platform users can fully self manage getiting and releasing lockers.

Work Space

Create and manage service or IT related tickets, based on the Type and Category the appropriate team or user is notified and able to keep the user updated on progress.

Cafe

Fully integrated cafe ordering offering, through cloud POS platform integrations, users can order/pay for drinks like coffee etc as well food items, no queues - no waiting.

Payment Gateway

PCI compliance through payment gateway integrations to the likes of Braintre and Stripe, safe, secure payments.

Health & Safety

Find the nearest Defib or first aid kit. Log a hazard or an incident and have these passed through to a primary H & S platform to be managed while keeping the user updated on changes. .

Check It

Asset management - book an asset, a car park, desk or space - One Hub lets you create any type of asset and manage who and how many can book / use the asset. Track moveable items and manage their return.

My Wellbeing

Promote initatives and employee offerings to support your people - includes a discreet call out feature that allows users to make a call to a specific service that won't appear in the phones recent call list.

Daily Check In

Create daily check in workflows that let your people indicate where they're working from and how they're doing today, responses can trigger prompt to their people lead to check in on them.

My Team

See at a glance where your team is working from today or having a day off - one tap to connect.

What's On

Let your peopl know what's happening in and around the locations that they work - create bookable events either hosted internally or by an external provider.

Pulse

Create and run quick fire pulse surveys - supports likert, rating and question flows. Quickly and easily gage your people's thoughts on things.

Aggregation

Custom integrations to a range of external platforms creates a one of a kind experience, a single hub for users to manage their day and access commonly used features from withn rather than having to access mulitple separate apps / portals.

Integrations

  • Releezeme - lockers
  • AZURE SSO
  • Kounta
  • Compass
  • Braintree
  • NZTA
  • Google Maps
  • Zendesk
  • Sine Pro
  • Arrivals
  • Donesafe